We run very small, intimate and therefore special courses. We are not interested in running courses for 200 people in a sports hall! This does unfortunately mean though, that margins are very tight and we cannot afford to have empty spaces.
In the cases of cancellation by yourself the deposit for each course is non-refundable, but on request, a proportion of the balance will be credited to a future course as long as notice of cancellation is received 3 weeks in advance of the course.
However, in exceptional circumstances we may be prepared to consider other options. If a course is withdrawn by us for any reason, all monies will be refunded. However, if a tutor is unable to attend and must be replaced or absent, we will not be able to refund monies. We STRONGLY suggest that you protect your balance and or deposit payments by taking out your own holiday insurance.